Job Description
Join our patient-centered healthcare team as a Medical Receptionist with flexible scheduling options! At Raleigh Health Partners, we value work-life balance and offer adaptable hours to accommodate your lifestyle. As the first point of contact, you'll create welcoming experiences while ensuring seamless clinic operations. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions make a real difference in patient care.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Maintain accurate electronic health records (EHR) and patient documentation
- Coordinate appointment scheduling and optimize provider calendars
- Handle insurance verification and billing inquiries
- Assist with telehealth technology setup and troubleshooting
- Manage multi-line phone systems and route communications appropriately
- Prepare exam rooms and maintain clinical supply inventory
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception or healthcare administration experience
- Proficiency in EHR systems (Epic/Cerner preferred)
- Exceptional communication and multitasking abilities
- Knowledge of HIPAA compliance protocols
- Flexible availability including evenings/weekends
- Basic medical terminology knowledge
- Customer service excellence mindset