Job Description
Join our dynamic healthcare team at WellCare Medical Center as a Medical Receptionist with flexible scheduling options! We're seeking a compassionate professional to be the first point of contact for our patients in Toledo. Enjoy work-life balance with customizable shifts while delivering exceptional administrative support in a modern, patient-focused environment. This role offers competitive pay and opportunities for growth within our expanding healthcare network.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule appointments and maintain accurate medical records
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain a clean, organized reception area
- Answer multi-line phone calls with professionalism
- Process patient registration forms and demographic updates
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception or healthcare experience
- Proficiency with EMR systems (Epic preferred)
- Strong interpersonal and communication skills
- Ability to multitask in fast-paced environments
- Knowledge of medical terminology and insurance processes
- Flexibility to work varied shifts (early mornings, evenings, weekends)
- Detail-oriented with excellent organizational abilities