Job Description
Join our award-winning healthcare team as a Medical Receptionist with flexible scheduling options! Desert Valley Medical Group is seeking a compassionate professional to deliver exceptional patient experiences in our state-of-the-art Glendale facility. Enjoy work-life balance with customizable hours while supporting our mission to provide accessible, high-quality care. We offer competitive compensation, comprehensive benefits, and a supportive environment for career growth.
Responsibilities
- Manage patient intake, check-in/out procedures, and appointment scheduling
- Handle phone triage and electronic health record (EHR) documentation
- Process insurance verification and billing inquiries
- Coordinate with clinical staff for patient flow optimization
- Maintain HIPAA compliance and confidential patient information
- Assist with patient registration and demographic updates
- Support front desk operations and office supply inventory
Qualifications
- High school diploma or equivalent; medical administrative certification preferred
- 1+ years of medical reception or front desk experience
- Proficiency in EHR systems (Epic, Athena, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to work independently with flexible scheduling needs
- Basic computer literacy and data entry proficiency