Job Description
Join Toledo Health Partners as a Medical Receptionist and enjoy the perfect work-life balance with our flexible scheduling options! We're seeking a compassionate professional to be the first point of contact for our patients in Toledo's leading healthcare facility. With competitive pay, comprehensive benefits, and a supportive environment, this role offers the flexibility you need while making a meaningful impact on patient care.
Our state-of-the-art clinic values work-life harmony, offering adjustable shifts including mornings, afternoons, and weekends. You'll receive paid training, continuing education opportunities, and a collaborative team environment dedicated to excellence.
Responsibilities
- Manage patient scheduling, registration, and check-in/out processes efficiently
- Verify insurance information and maintain accurate patient records
- Coordinate with healthcare providers to ensure smooth patient flow
- Handle phone communications and address patient inquiries professionally
- Process payments and manage billing documentation
- Assist with medical records management and HIPAA compliance
- Support clinic administrative tasks as needed
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or front desk experience
- Proficiency in EHR systems (Epic or NextGen a plus)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology and insurance protocols
- Flexibility to work varied shifts including evenings/weekends