Job Description
Join our award-winning Honolulu healthcare team as a Senior Medical Receptionist! We're seeking a polished professional to deliver exceptional patient experiences at our state-of-the-art practice. This high-paying role offers career growth, comprehensive benefits, and the opportunity to work in Hawaii's premier medical destination. If you thrive in fast-paced environments and value patient-centric care, apply today to become the face of our practice.
Responsibilities
- Manage patient intake and check-in procedures with precision
- Coordinate complex multi-specialty appointment scheduling
- Handle insurance verification and billing documentation
- Oversee patient records management and HIPAA compliance
- Train junior reception staff on protocols
- Collaborate with clinical teams for seamless patient flow
Qualifications
- 3+ years medical front desk experience
- Proficiency in Epic EMR and NextGen systems
- Medical terminology certification preferred
- Exceptional conflict resolution skills
- Ability to manage high-volume patient interactions
- Knowledge of Hawaii Medicaid programs