Job Description
Join our dynamic healthcare team at HealthFirst Medical Center as a Medical Receptionist with flexible scheduling options! We're seeking a compassionate professional to deliver exceptional patient experiences while managing front desk operations in a fast-paced environment. Enjoy work-life balance with customizable shifts including mornings, evenings, and weekends. Perfect for students, parents, or anyone seeking adaptable hours without compromising career growth in the thriving Richmond healthcare sector.
Responsibilities
- Coordinate patient check-in/out processes with empathy and efficiency
- Manage appointment scheduling and electronic health records (EHR)
- Handle insurance verification and billing inquiries
- Maintain confidential patient data compliance with HIPAA standards
- Assist with medical supply inventory and basic clinical support
- Collaborate with healthcare providers to optimize patient flow
- Resolve patient concerns with professionalism and discretion
Qualifications
- High school diploma or equivalent; medical office training preferred
- 1+ years experience in healthcare reception or customer service
- Proficiency in EHR systems (Epic, eClinicalWorks) and MS Office
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Detail-oriented with HIPAA compliance awareness
- Flexible availability including evenings/weekends
- Positive attitude and commitment to patient-centered care