Job Description
Are you an organized and compassionate professional looking for a role that fits your lifestyle? Cincinnati Health Partners is seeking a Medical Receptionist to join our growing team. We pride ourselves on providing exceptional patient care, and we need a friendly face to greet our community.
Why Choose Us?
- Flexible Scheduling: We understand the need for work-life balance. Enjoy a schedule that adapts to your needs.
- Competitive Pay: Earn a great hourly wage in a supportive environment.
- Growth Opportunities: Potential for career advancement within our organization.
In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience from the moment they walk through the door.
Responsibilities
- Greet patients warmly and professionally upon arrival, managing the front desk check-in process efficiently.
- Schedule and confirm patient appointments via phone, email, or patient portal while respecting flexible time slots.
- Verify patient insurance coverage and collect copays accurately using our Point of Service (POS) system.
- Manage incoming phone calls with a high degree of professionalism, directing inquiries to the appropriate staff members.
- Maintain and update patient medical records and demographics in the Electronic Health Record (EHR) system.
- Prepare and organize charts for the medical providers to ensure smooth clinic operations.
- Collaborate with the billing department to resolve any insurance or payment discrepancies.
Qualifications
- High School Diploma or GED required; Medical Assistant or Receptionist certification is a plus.
- Minimum of 1-2 years of experience in a medical front desk or administrative role preferred.
- Proficient in Microsoft Office Suite and EMR/EHR software (e.g., Epic, AthenaHealth, Cerner).
- Strong interpersonal and communication skills with a focus on patient service.
- Ability to multitask effectively in a fast-paced, busy clinical environment.
- Detail-oriented with excellent organizational and time management abilities.
- Ability to stand for extended periods and lift up to 20 lbs occasionally.