Job Description
Are you a compassionate professional seeking a rewarding role in healthcare?
Premier Health Care Group is looking for a dedicated Medical Receptionist to join our dynamic team in Jacksonville, FL. We pride ourselves on offering a supportive work environment with flexible hours and opportunities for growth. If you have a knack for organization and a passion for patient care, we want to hear from you.
In this role, you will be the face of our practice, ensuring our patients feel welcomed and valued from the moment they walk through the door.
Why Join Us?
- Flexible Scheduling: We understand work-life balance and offer adaptable hours.
- Competitive Pay: Earn between $18.00 - $22.00 per hour based on experience.
- Professional Growth: Ongoing training and clear pathways for advancement.
- Modern Environment: Work with cutting-edge technology in a friendly, collaborative office.
Job Summary
As our Medical Receptionist, you will manage the front desk operations, handle patient inquiries, and ensure the smooth running of our administrative processes. You will play a crucial role in maintaining our high standards of patient service and operational efficiency.
Apply today to start your journey with us!
Responsibilities
- Manage the front desk operations, ensuring a welcoming and professional environment for all patients and visitors.
- Schedule patient appointments via phone and in-person, managing calendars and sending reminders to reduce no-shows.
- Process patient check-ins, verify insurance information, and collect co-pays accurately.
- Handle inbound and outbound calls with professionalism, directing inquiries to the appropriate medical staff.
- Update and maintain patient medical records in the Electronic Medical Record (EMR) system with 100% accuracy.
- Assist with billing inquiries and provide basic information regarding practice services.
- Collaborate with the clinical team to ensure seamless patient flow and care coordination.
Qualifications
- High school diploma or GED required; Medical Office Assistant certification is a plus.
- Minimum of 1-2 years of experience as a Medical Receptionist or in a similar front-desk role.
- Proficient in EMR/EHR software (e.g., Epic, AthenaHealth, Practice Fusion).
- Strong computer skills, including proficiency in Microsoft Office Suite and CRM software.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to multitask effectively in a fast-paced medical setting while maintaining a calm demeanor.
- Detail-oriented with a strong focus on confidentiality and data privacy (HIPAA compliance).