Job Description
Join our dynamic healthcare team as a Medical Receptionist with flexible hours! At Jacksonville Health Partners, we value work-life balance and offer adaptable scheduling to fit your lifestyle. You'll be the first point of contact for patients in our modern, patient-centered clinic, ensuring exceptional experiences while supporting clinical operations. If you're passionate about healthcare administration and thrive in a collaborative environment, apply today to start your rewarding career journey!
Responsibilities
- Manage patient check-in/out processes and maintain accurate electronic health records (EHR)
- Coordinate appointment scheduling across multiple specialties with precision
- Handle insurance verification, billing inquiries, and payment processing
- Assist patients with registration forms, insurance documentation, and HIPAA compliance
- Collaborate with clinical staff to optimize patient flow and clinic efficiency
- Answer multi-line phone systems and triage patient concerns appropriately
- Maintain clean, organized reception area and manage office inventory
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in medical reception or healthcare administration
- Proficiency in EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment with attention to detail
- Flexibility to work mornings, evenings, or weekends as needed
- Basic CPR certification (or willingness to obtain upon hire)