Job Description
Join a dynamic team in Oakland, CA! We are currently seeking a detail-oriented and compassionate Medical Receptionist to join our growing practice. We pride ourselves on offering flexible hours to accommodate your lifestyle while maintaining high standards of patient care.
As the first point of contact for our patients, you will play a crucial role in creating a welcoming and professional environment. If you thrive in a fast-paced setting and have a passion for helping others, we want to hear from you.
Responsibilities
- Greet patients warmly and manage the front desk check-in/check-out process efficiently.
- Schedule and confirm patient appointments using our EHR system.
- Answer incoming calls, redirecting to appropriate staff members and taking accurate messages.
- Verify patient insurance coverage and collect copayments or payment balances.
- Update and maintain patient medical records with precision and confidentiality.
- Assist with administrative tasks such as filing, mail sorting, and inventory management.
Qualifications
- High school diploma or GED required; Associate degree preferred.
- Previous experience as a receptionist or in a medical office setting is highly desirable.
- Proficiency with computer systems and Electronic Health Records (EHR) software.
- Strong interpersonal and communication skills with a focus on customer service.
- Ability to multitask and prioritize tasks in a busy environment.
- Familiarity with HIPAA regulations is a plus.