Job Description
Join our award-winning healthcare team as a Medical Receptionist at Lubbock Regional Medical Center! We're seeking a compassionate and organized professional to be the first point of contact for our patients. This full-time role offers competitive compensation, comprehensive benefits, and opportunities for growth in a supportive environment. If you're passionate about patient care and thrive in fast-paced medical settings, apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule appointments and maintain accurate electronic health records
- Handle insurance verification and billing inquiries
- Coordinate with clinical staff for seamless patient flow
- Answer multi-line phone calls with professionalism
- Process medical forms and maintain confidentiality
- Assist with patient education materials
Qualifications
- High school diploma or equivalent required
- 1+ years of medical reception or front desk experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology
- Exceptional communication and multitasking skills
- Ability to work in a fast-paced environment
- Basic understanding of insurance processes
- Customer service-oriented mindset