Job Description
We are seeking a highly organized and professional Medical Receptionist to join our leading healthcare team in Laredo, TX. As a vital part of our front desk operations, you will ensure our patients receive a warm welcome while maintaining the efficiency of our medical practice.
At Laredo Medical Center, we value our employees and offer a competitive salary package along with comprehensive health benefits, paid time off, and opportunities for career growth.
Why Join Us?
- Competitive hourly pay ($18 - $24/hr)
- Health, Dental, and Vision Insurance
- Retirement Plan (401k) options
- Professional Development Opportunities
Are you ready to make a difference in the lives of Laredo's community? Apply today!
Responsibilities
- Greet patients and visitors warmly upon arrival, managing check-in processes and updating patient records in the EMR system.
- Answer incoming calls professionally, screen calls appropriately, and route them to the correct department or provider.
- Schedule and confirm patient appointments via phone and online portals, ensuring no double-bookings occur.
- Verify patient insurance eligibility and process co-pays or outstanding balances efficiently.
- Maintain a clean, organized, and welcoming reception area to enhance the patient experience.
- Assist with front desk administrative tasks such as filing, faxing, and data entry.
- Handle patient inquiries regarding office hours, services, and policies with patience and accuracy.
Qualifications
- High School Diploma or GED required; Associate degree or medical terminology certificate is a plus.
- Minimum of 1-2 years of experience in a medical front-desk or reception role.
- Bilingual (English/Spanish) is highly preferred for our Laredo location.
- Proficiency with EMR/EHR systems (e.g., Epic, Athenahealth, Practice Fusion) and Microsoft Office Suite.
- Strong knowledge of medical insurance procedures, HIPAA compliance, and patient privacy laws.
- Excellent interpersonal and communication skills with a focus on customer service.
- Ability to multitask and remain calm under pressure in a busy healthcare environment.