Job Description
Are you a compassionate and detail-oriented professional looking to join a dynamic healthcare team? Valley Family Care is currently seeking a Medical Receptionist to be the first point of contact for our valued patients. We are looking for someone who can provide exceptional customer service while ensuring our front desk operations run smoothly and efficiently.
As a Medical Receptionist, you will play a crucial role in the patient experience, managing everything from appointment scheduling to insurance verification. If you are ready to advance your career in healthcare and enjoy a supportive work environment, apply today!
Benefits Package
- Competitive hourly wage of $18.00 - $22.00.
- Comprehensive medical, dental, and vision insurance.
- Paid time off and holidays.
- Professional development opportunities.
Responsibilities
- Greet patients warmly and manage the check-in and check-out process with efficiency and empathy.
- Answer incoming phone calls professionally, routing them to the correct department or provider.
- Schedule and confirm patient appointments via phone and patient portal.
- Verify patient insurance coverage and collect co-pays or balances accurately.
- Maintain and update patient medical records in the EMR system to ensure data accuracy.
- Manage inventory of office supplies and front desk materials.
- Collaborate with clinical staff to ensure seamless patient flow and minimal wait times.
Qualifications
- High school diploma or GED equivalent required.
- Minimum of 1-2 years of experience as a medical receptionist or in a customer service role.
- Proficiency with Electronic Medical Records (EMR) systems (e.g., Epic, Athenahealth).
- Strong computer literacy and fast typing skills.
- Excellent communication and interpersonal skills.
- Ability to multitask in a fast-paced, high-volume medical environment.
- Knowledge of medical terminology and basic insurance procedures is a plus.