Job Description
Join CityMed Health Group as a Medical Receptionist and become the welcoming face of our thriving Philadelphia practice! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our healthcare team. Immediate hire opportunity with competitive compensation and comprehensive benefits package.
As a Medical Receptionist, you'll manage patient intake, coordinate appointments, and maintain precise medical records in our state-of-the-art facility. This role offers direct impact on patient satisfaction and operational efficiency within a supportive, fast-paced environment.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule and confirm appointments while optimizing provider schedules
- Maintain accurate electronic health records (EHR) and patient files
- Handle insurance verification and billing inquiries
- Coordinate multi-specialty referrals and lab orders
- Assist with basic medical procedures under provider guidance
- Manage phone triage for urgent patient needs
Qualifications
- High school diploma or equivalent (medical assistant certification preferred)
- 1+ years in medical reception or healthcare administration
- Proficiency in EHR systems (Epic/NextGen preferred)
- Strong knowledge of HIPAA compliance protocols
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Philadelphia-based work authorization required