Job Description
Join our dynamic healthcare team as an immediate hire Medical Receptionist at CityMed Health Group in Philadelphia! We're seeking a compassionate professional to be the first point of contact for our patients in a fast-paced medical environment. This critical role combines administrative precision with exceptional patient service to ensure seamless clinic operations. Enjoy competitive compensation, comprehensive benefits, and the opportunity to make a tangible impact on community health.
Our modern facility offers state-of-the-art resources and a supportive culture where your contributions are valued. If you thrive in healthcare settings and excel at multitasking, apply today to start your rewarding career journey with us.
Responsibilities
- Manage patient check-in/check-out processes efficiently while maintaining HIPAA compliance
- Schedule and coordinate appointments across multiple departments using Epic EMR
- Verify insurance coverage and collect co-payments accurately
- Handle patient inquiries via phone, email, and in-person with exceptional professionalism
- Maintain organized medical records and digital filing systems
- Assist with basic clinical tasks like vital sign measurement and patient preparation
- Collaborate with clinical staff to ensure smooth patient flow and wait time management
Qualifications
- Minimum 1 year medical receptionist or front desk experience required
- Proficiency with EMR systems (Epic preferred) and Microsoft Office Suite
- Strong knowledge of medical terminology and insurance verification protocols
- Exceptional communication skills with diverse patient populations
- Ability to multitask effectively in high-pressure situations
- CPR certification or willingness to obtain within 30 days
- High school diploma or equivalent; associate degree preferred