Job Description
Join our dynamic healthcare team at Durham Health Partners as an immediate-hire Medical Receptionist! We're seeking a compassionate professional to serve as the first point of contact for our patients, delivering exceptional service while supporting clinical operations. This is your opportunity to launch or advance your healthcare career in a fast-paced environment with growth potential.
Our ideal candidate thrives in collaborative settings, possesses strong organizational skills, and shares our commitment to patient-centered care. Enjoy competitive benefits, flexible scheduling options, and a supportive workplace culture focused on professional development.
Responsibilities
- Manage patient intake, appointment scheduling, and verification of insurance details
- Handle phone communications with professionalism and empathy
- Maintain accurate electronic health records (EHR) and confidential documentation
- Coordinate front-desk operations and clinical workflows efficiently
- Assist with patient check-in/check-out processes and payment collections
- Collaborate with clinical staff to ensure seamless patient experiences
- Manage office supplies and equipment inventory
Qualifications
- Minimum 1 year medical office or front-desk experience
- Proficiency in EHR systems (e.g., Epic, Cerner) and scheduling software
- Strong knowledge of medical terminology and HIPAA compliance
- Excellent communication and interpersonal skills
- Ability to multitask in high-pressure environments
- High school diploma or equivalent (college degree preferred)
- CPR certification (or willingness to obtain within 30 days)