Job Description
Join our award-winning healthcare team in paradise! Pacific Medical Center is seeking a compassionate Medical Receptionist to deliver exceptional patient experiences at our Honolulu location. As the first point of contact, you'll be instrumental in creating a welcoming environment while managing critical administrative functions. This immediate hire opportunity offers competitive pay, comprehensive benefits, and the chance to make a meaningful impact in our community.
Responsibilities
- Manage patient intake, appointment scheduling, and registration with precision
- Handle insurance verification, billing inquiries, and medical records management
- Coordinate multi-specialty referrals and maintain provider schedules
- Operate electronic health records (EHR) systems efficiently
- Uphold HIPAA compliance and patient confidentiality protocols
- Assist with front desk operations including phone triage and patient flow
- Collaborate with clinical staff to optimize patient experience
Qualifications
- Minimum 1 year medical office reception or administrative experience
- Proficiency with EHR systems (Epic, Athena, or similar)
- Strong knowledge of medical terminology and insurance processes
- Exceptional communication and multitasking abilities
- High school diploma or equivalent; certification preferred
- Ability to thrive in fast-paced healthcare environment
- Valid Hawaii driver's license (if required for location duties)