Job Description
Are you a compassionate professional looking for a rewarding career in healthcare? Durham Family Health Center is seeking a dedicated and organized Medical Receptionist to join our dynamic team in Durham, NC. We pride ourselves on providing exceptional patient care and offer a supportive work environment where you can grow professionally while making a real impact in your community.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunities for professional development and career growth.
- A collaborative and inclusive work culture.
- Employee wellness programs and competitive PTO.
Take the next step in your healthcare career. Apply today!
Responsibilities
- Greet Patients & Visitors: Welcome patients warmly upon arrival and provide a positive first impression of the clinic.
- Front Desk Management: Oversee check-in and check-out processes, ensuring all necessary forms are completed accurately.
- Scheduling: Manage appointment schedules, reschedule appointments, and coordinate with providers to optimize clinic flow.
- Communication: Answer incoming calls professionally, answer patient inquiries, and route messages to the appropriate staff members.
- Administrative Support: Handle insurance verification, process patient payments, and maintain accurate electronic health records (EHR).
- Inventory Management: Monitor and order front desk supplies and manage patient charts.
Qualifications
- Education: High School Diploma or GED equivalent required.
- Experience: Minimum of 1-2 years of experience in a medical or front-desk reception role preferred.
- Technical Skills: Proficiency with Electronic Health Records (EHR) systems and Microsoft Office Suite (Outlook, Word, Excel).
- Communication: Excellent verbal and written communication skills with a professional, customer-service-oriented demeanor.
- Interpersonal: Ability to work effectively in a fast-paced team environment and handle sensitive patient information with confidentiality.