Job Description
Are you a friendly and organized professional looking to make a real impact in healthcare? Laredo Family Health Clinic is seeking a dedicated Medical Receptionist to join our growing team in Laredo, TX.
We pride ourselves on providing a supportive environment where every team member can thrive. As part of our team, you will benefit from our comprehensive equipment provided policy, ensuring you have the tools you need to succeed from day one.
If you thrive in a fast-paced environment and enjoy helping patients navigate their healthcare journey, we want to hear from you!
Responsibilities
- Greet patients warmly upon arrival and manage the front desk with professionalism.
- Answer multi-line phone systems promptly and direct calls to the appropriate department.
- Verify patient insurance information and assist with pre-authorization procedures.
- Schedule patient appointments and manage the daily clinic calendar efficiently.
- Update and maintain accurate patient medical records in the Electronic Medical Records (EMR) system.
- Collect co-pays and process payments accurately using our Point of Sale (POS) system.
- Coordinate with medical staff to ensure a seamless and positive patient experience.
Qualifications
- High School Diploma or equivalent required; Medical Receptionist certification is a plus.
- Previous experience in a medical front-desk or administrative role is preferred.
- Strong knowledge of medical terminology and basic insurance procedures.
- Proficient in Microsoft Office Suite and EMR software (comprehensive training provided).
- Excellent verbal and written communication skills with a professional demeanor.
- Ability to multitask and remain calm in a busy, high-volume healthcare setting.