Job Description
Are you a friendly and organized professional looking for a rewarding career in healthcare?
Lexington Family Health Center is seeking a dedicated Medical Receptionist to join our dynamic team in Lexington, KY. In this pivotal role, you will be the first point of contact for our patients, ensuring a welcoming environment while managing essential administrative tasks. If you thrive in a fast-paced medical setting and have a passion for patient care, we want to hear from you!
Lexington Family Health Center is seeking a dedicated Medical Receptionist to join our dynamic team in Lexington, KY. In this pivotal role, you will be the first point of contact for our patients, ensuring a welcoming environment while managing essential administrative tasks. If you thrive in a fast-paced medical setting and have a passion for patient care, we want to hear from you!
Responsibilities
- Greet patients warmly and professionally upon arrival, checking them in and updating their medical records.
- Answer and route incoming phone calls with courtesy and efficiency.
- Schedule patient appointments via phone and electronic health record (EHR) systems.
- Verify patient insurance information and process co-pays accurately.
- Manage front desk operations, including filing, data entry, and maintaining a clean reception area.
- Assist in answering general patient inquiries regarding services and office hours.
Qualifications
- High school diploma or GED required; additional medical office training is a plus.
- Previous experience as a medical receptionist or in a customer service role preferred.
- Proficiency with basic computer applications and EHR systems.
- Strong interpersonal and communication skills.
- Ability to multitask and remain calm in a busy, fast-paced environment.
- Knowledge of medical terminology is highly desirable.