Job Description
Are you an organized professional seeking a rewarding career in the healthcare sector? Lubbock HealthCare Partners is urgently hiring a dedicated Medical Receptionist to join our dynamic team. We are looking for a friendly and efficient individual who thrives in a fast-paced environment and is passionate about providing excellent patient care.
As the first point of contact for our patients, you will play a vital role in creating a welcoming atmosphere and ensuring smooth clinic operations. We offer competitive pay, comprehensive benefits, and the opportunity to grow within a top-tier medical facility.
Responsibilities
- Greet and welcome patients warmly upon arrival, ensuring a positive first impression.
- Manage the front desk operations, including answering phones, routing calls, and managing emails.
- Schedule patient appointments and manage the electronic medical records (EMR) system efficiently.
- Verify patient insurance information and collect co-pays or payments accurately.
- Assist with basic administrative tasks such as filing, data entry, and maintaining office supplies.
- Coordinate with nurses and physicians to ensure patient flow is optimized.
Qualifications
- High school diploma or GED required; additional certification in medical reception is a plus.
- Previous experience as a receptionist or in a medical office setting is preferred.
- Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
- Strong interpersonal and communication skills with a focus on customer service.
- Ability to multitask effectively in a busy, high-volume environment.
- Professional appearance and demeanor at all times.