Job Description
Are you a compassionate professional seeking a meaningful career in healthcare? Riverside Medical Center is looking for a dedicated Medical Receptionist to join our award-winning team in Riverside, CA. We are committed to providing exceptional patient care, and we need an organized, friendly face to help us maintain that standard.
In this role, you will be the heartbeat of our front office. You will ensure our patients feel welcomed and cared for from their very first interaction. If you have a knack for multitasking, a warm personality, and a desire to work in a supportive medical environment, we want to hear from you.
Our Commitment to You:
- Competitive hourly pay with performance bonuses.
- Comprehensive medical, dental, and vision insurance.
- Professional development and continuing education opportunities.
Don't miss this chance to advance your career in a thriving healthcare community. Apply today!
Responsibilities
- Greet patients and visitors warmly, managing the reception area to ensure a welcoming atmosphere.
- Answer and route incoming phone calls, scheduling appointments via phone and online portals.
- Verify patient insurance information and assist with the check-in and check-out process.
- Maintain and update patient medical records accurately in the EMR system.
- Handle patient inquiries regarding billing, services, and clinic hours with patience and professionalism.
- Collaborate with clinical staff to ensure smooth workflow and patient flow.
Qualifications
- High School Diploma or GED required; prior experience in a medical front-desk role is preferred.
- Basic knowledge of medical terminology and HIPAA compliance regulations.
- Proficient in using EMR/EHR software (e.g., Epic, Cerner) and Microsoft Office Suite.
- Strong interpersonal and communication skills with a focus on customer service.
- Ability to multitask efficiently in a fast-paced, high-volume environment.
- Detail-oriented with excellent organizational and time management skills.