Job Description
Join a dynamic team dedicated to providing exceptional patient care at Saint Louis Medical Center. We are currently seeking a highly organized and welcoming Medical Receptionist to be the face of our practice.
In this role, you will play a critical part in our operations, ensuring that our patients feel valued and receive the attention they deserve from the moment they walk through our doors. We pride ourselves on our modern facility and our commitment to employee development.
Why Join Us?
- Competitive hourly wage ($18 - $22/hr).
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- Opportunities for advancement within the healthcare sector.
Responsibilities
- Greet patients and visitors warmly, managing the front desk reception area efficiently.
- Handle patient check-in and check-out processes, including verifying insurance information and collecting copayments.
- Schedule new and follow-up appointments using our Electronic Health Record (EHR) system.
- Answer multi-line phone systems with professionalism, directing calls to appropriate departments.
- Process and verify medical insurance claims and handle billing inquiries.
- Maintain accurate and up-to-date patient records in compliance with HIPAA regulations.
- Collaborate with medical staff to ensure a seamless patient flow throughout the clinic.
Qualifications
- High School Diploma or GED is required; completion of a Medical Receptionist program is a plus.
- Previous experience as a medical receptionist or in a customer service role (minimum 1 year preferred).
- Familiarity with medical terminology and EMR/EHR software (e.g., Epic, AthenaHealth, Cerner).
- Excellent verbal and written communication skills.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office Suite and basic computer operations.
- Professional appearance and a positive, customer-first attitude.