Job Description
Are you looking to launch a stable and rewarding career in the healthcare sector? Richmond Family Health Center is currently hiring a dedicated Medical Receptionist to join our dynamic team. We are proud to offer complimentary paid training to candidates who are eager to learn and grow.
In this role, you will be the first point of contact for our patients, playing a vital role in ensuring smooth clinic operations and excellent patient experiences. If you possess a positive attitude and a strong work ethic, we want to hear from you.
Responsibilities
- Greet and welcome patients in a friendly, professional manner.
- Manage patient check-in procedures and collect necessary demographic and insurance information.
- Schedule appointments and reschedule no-shows efficiently.
- Answer incoming phone calls and route them to the appropriate department.
- Assist with basic billing questions and insurance verification.
- Update and maintain accurate electronic health records (EHR).
Qualifications
- High school diploma or GED required.
- Previous experience in a medical office or customer service role is preferred.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office Suite and basic computer navigation.
- Ability to work in a fast-paced environment with attention to detail.
- Must be reliable, punctual, and able to pass a background check.