Job Description
Welcome to Lubbock Community Health Center, where we are dedicated to providing exceptional patient care. We are currently urgently hiring a detail-oriented and friendly Medical Receptionist to join our front-desk team. If you thrive in a fast-paced medical environment and enjoy helping patients, we want to hear from you!
As our Medical Receptionist, you will be the first point of contact for our patients, setting the tone for their entire visit. We offer a supportive culture, competitive compensation, and opportunities for professional growth.
Responsibilities
- Greet and Welcome: warmly welcome patients upon arrival and check them in efficiently using our electronic health record (EHR) system.
- Scheduling: manage patient appointments, cancellations, and rescheduling via phone and online portals.
- Communication: answer multi-line phones, screen calls, and relay messages accurately to medical staff.
- Administrative Support: verify insurance eligibility, process payments, and maintain accurate patient records.
- Inventory: manage front desk supplies and ensure the reception area is clean and organized.
Qualifications
- Education: High school diploma or GED required; Medical Assistant certification is a plus.
- Experience: Previous experience as a receptionist or in a medical office setting is preferred.
- Skills: Proficiency in Microsoft Office Suite and EHR software (e.g., Epic, Athenahealth).
- Interpersonal: Excellent communication skills with a patient-focused and professional demeanor.
- Availability: Must be available to work flexible hours, including some evenings and weekends.