Job Description
Join our award-winning healthcare team in Milwaukee as an immediate-hire Medical Receptionist! We're seeking a compassionate professional to serve as the first point of contact for our patients. At Advanced Medical Center, you'll thrive in a dynamic environment where your organizational skills directly impact patient experiences. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values your growth. Apply today to start your rewarding healthcare career!
Responsibilities
- Greet patients warmly and manage check-in/check-out procedures efficiently
- Schedule appointments, verify insurance, and maintain accurate patient records
- Handle multi-line phone systems with professionalism and empathy
- Coordinate with clinical staff to optimize patient flow and wait times
- Process payments, handle billing inquiries, and maintain HIPAA compliance
- Assist with administrative tasks including filing, data entry, and correspondence
- Manage inventory of office supplies and medical forms
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of healthcare reception or front desk experience
- Proficiency in EHR systems (e.g., Epic, Athenahealth) and MS Office
- Exceptional communication and customer service skills
- Strong attention to detail and ability to multitask in fast-paced settings
- Knowledge of medical terminology and insurance verification processes
- Ability to maintain confidentiality and adhere to HIPAA regulations