Job Description
Join our award-winning healthcare team as a Medical Receptionist at Raleigh Health Partners! We're seeking compassionate individuals with no prior experience to become the first point of contact for our patients. This role offers comprehensive training, career growth opportunities, and a supportive environment where you'll develop essential medical office skills. Our modern facility in downtown Raleigh serves over 1,000 patients monthly, and we're committed to providing exceptional care while fostering professional development.
As part of our commitment to employee success, we offer:
- 4-week paid training program covering HIPAA compliance, medical terminology, and EHR systems
- Tuition reimbursement for healthcare certifications
- Clear advancement paths to Medical Assistant and Office Manager roles
- Comprehensive benefits package including health insurance, 401(k) matching, and PTO
Responsibilities
- Manage patient check-in/out procedures using our Epic EHR system
- Schedule appointments and coordinate with clinical departments
- Verify insurance coverage and collect patient co-pays
- Maintain accurate medical records and confidential patient information
- Answer multi-line phone system with professional etiquette
- Assist with medical supply inventory management
- Coordinate patient flow and minimize wait times
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (Microsoft Office suite)
- Ability to multitask in a fast-paced environment
- Empathetic customer service approach
- Willingness to complete HIPAA and medical terminology training
- Reliable transportation and consistent attendance