Job Description
Are you looking for a rewarding career in healthcare without the need for prior experience?
Join the friendly team at North Star Medical Associates in Anchorage, AK! We are seeking a dedicated Medical Receptionist to be the first point of contact for our patients. If you have a positive attitude, great organizational skills, and a desire to help others, we want to meet you. We provide comprehensive training to get you up to speed.
Why Join Us?
- Competitive hourly pay ($18 - $22/hr).
- Comprehensive benefits package (Medical, Dental, Vision).
- Supportive and collaborative work environment.
- No experience? No problem! We train our own.
- Opportunity for growth within the medical field.
Responsibilities
- Patient Relations: Greet and welcome patients warmly, ensuring a positive first impression upon arrival.
- Front Desk Operations: Manage patient check-in and check-out processes, including collecting copays and insurance information.
- Scheduling: Schedule patient appointments via phone and in-person using electronic health record (EHR) systems.
- Communication: Answer incoming calls, screen inquiries, and redirect calls to the appropriate medical staff members.
- Administrative Support: Maintain and update patient records, handle mail, and prepare correspondence.
- Insurance Verification: Assist with basic insurance verification and prior authorization tasks.
Qualifications
- Education: High School Diploma or GED required.
- Experience: No prior experience required. Previous customer service or front desk experience is a plus but not mandatory.
- Skills: Basic computer proficiency and familiarity with Microsoft Office Suite (Word, Excel, Outlook).
- Attributes: Excellent interpersonal and verbal communication skills; professional demeanor and appearance.
- Abilities: Strong organizational skills and the ability to multitask in a fast-paced medical setting.