Job Description
Join our award-winning healthcare team as a Medical Receptionist at Orlando Health Group! We're seeking a compassionate professional to be the first point of contact for our patients in a state-of-the-art medical facility. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in Orlando's thriving healthcare sector.
Responsibilities
- Manage patient check-in/out procedures efficiently using EHR systems
- Schedule appointments and coordinate referrals across multiple departments
- Verify insurance coverage and collect co-pays accurately
- Handle confidential patient information with strict HIPAA compliance
- Assist with medical forms completion and documentation
- Collaborate with clinical staff to ensure smooth patient flow
- Resolve patient inquiries with exceptional customer service
Qualifications
- Minimum 2 years medical receptionist experience
- Proficiency in EHR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Excellent multitasking and communication skills
- Certified Medical Administrative Assistant (CMA) or equivalent
- Ability to thrive in fast-paced clinical environments
- Valid Florida driver's license and reliable transportation