Job Description
Are you looking for a stable career in healthcare but lack the specific experience? Pinnacle Medical Group is currently seeking a motivated and friendly Medical Receptionist to join our dynamic team in Saint Paul, MN.
We offer a comprehensive paid training program designed to help you succeed. This is an excellent opportunity for individuals eager to enter the healthcare industry and grow into a vital role within our front office operations.
As a Medical Receptionist, you will be the face of our clinic, ensuring patients feel welcome and cared for from the moment they walk in. We value dedication, reliability, and a positive attitude more than just previous experience.
Responsibilities
- Greets patients warmly and professionally upon arrival, managing the check-in process efficiently and accurately.
- Schedules patient appointments using our electronic health record (EHR) system, ensuring optimal provider availability and minimizing wait times.
- Answers incoming calls with a professional and empathetic tone, routing inquiries to the appropriate department or staff member.
- Assists with patient intake forms, verifies insurance information, and collects co-pays or payment balances as required.
- Maintains the cleanliness and organization of the reception area to ensure a welcoming and safe environment for all visitors.
- Processes mail, faxes, and other incoming communications promptly to ensure timely information flow.
Qualifications
- High School Diploma or GED required.
- Previous experience in a customer service or front-desk role is preferred but not required for this paid training position.
- Basic computer proficiency and typing skills (40+ wpm) are essential.
- Strong interpersonal and communication skills with a focus on patient care.
- Ability to maintain strict patient confidentiality and adhere to HIPAA regulations.
- Reliable transportation is a must.