Job Description
Join our dynamic healthcare team as a Remote-Friendly Medical Receptionist! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our hybrid work model. Perfect for candidates seeking work-life balance without compromising impact.
Why You'll Love This Role:
- Hybrid schedule: 3 remote days/week
- Comprehensive benefits package
- Career growth opportunities
- Modern healthcare facility
Responsibilities
- Manage patient scheduling via EHR systems (Epic experience preferred)
- Handle inbound/outbound calls with exceptional phone etiquette
- Verify insurance and process billing documentation
- Coordinate telehealth appointments and virtual check-ins
- Maintain accurate patient records and HIPAA compliance
- Assist with patient intake forms and registration processes
- Collaborate with clinical staff on patient care coordination
Qualifications
- Minimum 2 years medical reception experience
- Proficiency with EHR systems and Microsoft Office Suite
- Strong knowledge of medical terminology and billing codes
- Exceptional customer service and conflict resolution skills
- Ability to work independently in remote setting
- Certified Medical Administrative Assistant (CMAA) preferred
- High-speed internet access for remote work