Job Description
Join our dynamic healthcare team as a Medical Receptionist in Chula Vista! We're seeking a compassionate professional to deliver exceptional patient experiences through seamless administrative support. Enjoy the flexibility of a remote-friendly role while maintaining our high standards of care. This position combines remote administrative duties with occasional on-site patient interactions, offering the perfect work-life balance in a modern medical environment.
Responsibilities
- Manage patient scheduling via telehealth and in-person appointments using EMR systems
- Handle virtual patient intake, insurance verification, and medical record updates
- Coordinate telehealth consultations and troubleshoot technical issues
- Process billing codes and insurance claims remotely
- Maintain HIPAA-compliant electronic health records
- Communicate with patients via phone, email, and secure messaging
- Collaborate with clinical staff for seamless patient care coordination
Qualifications
- Minimum 2 years medical office administration experience
- Proficiency with EMR systems (Epic, Athenahealth, or similar)
- Strong telehealth platform knowledge (Zoom, Doxy.me)
- Exceptional written and verbal communication skills
- Ability to work independently with minimal supervision
- California Medical Assistant Certification (preferred)
- High-speed home internet and quiet workspace
- Experience with medical billing and coding (CPT/ICD-10)