Job Description
Join our dynamic healthcare team as a Medical Receptionist at Sun Valley Medical Center! We're seeking a compassionate professional to serve as the first point of contact for our patients in Chandler, AZ. This remote-friendly hybrid role combines in-office coordination with telehealth support, offering flexibility while maintaining our high standards of patient care. Enjoy competitive benefits, ongoing training, and a collaborative environment where your administrative expertise directly impacts patient satisfaction.
Our ideal candidate thrives in fast-paced settings and values the importance of seamless healthcare operations. If you're passionate about creating positive patient experiences and possess strong organizational skills, we encourage you to apply today!
Responsibilities
- Manage patient scheduling, registration, and check-in/check-out procedures
- Handle incoming calls, emails, and virtual consultations with professionalism
- Verify insurance information and maintain accurate patient records in EHR systems
- Assist with medical billing processes and insurance claims documentation
- Coordinate with clinical staff to ensure smooth patient flow and appointment adherence
- Prepare correspondence and administrative documents for patient communications
- Maintain HIPAA compliance and confidentiality standards at all times
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of experience in medical reception or healthcare administration
- Proficiency in EHR systems (Epic, Athenahealth) and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Strong attention to detail with multitasking abilities
- Knowledge of medical terminology and insurance protocols
- Ability to work independently in remote settings while collaborating with team