Job Description
Join our award-winning healthcare team as a Medical Receptionist in beautiful Greensboro, NC! We're seeking a compassionate professional to serve as the first point of contact for patients in our hybrid remote-friendly role. This position combines the stability of on-site work with flexibility to support our patients remotely. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a real difference in patient care. If you're organized, patient-focused, and thrive in fast-paced environments, we want to hear from you!
Responsibilities
- Greet patients warmly and manage check-in/check-out procedures
- Schedule appointments efficiently using EHR systems
- Verify insurance information and collect co-pays
- Handle phone inquiries and triage patient calls
- Maintain accurate patient records and documentation
- Coordinate with clinical staff to ensure smooth patient flow
- Process billing forms and assist with insurance claims
Qualifications
- High school diploma or equivalent required
- 1+ years of medical office experience preferred
- Proficiency with EHR/EMR systems (Epic a plus)
- Exceptional communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology
- Reliable internet connection for remote work