Job Description
Are you a compassionate professional looking to make a meaningful impact in the healthcare industry? Apex Medical Group is seeking a dedicated Medical Receptionist to join our dynamic team in Durham, NC.
While we value in-person collaboration, we are proud to offer a remote-friendly work environment. This hybrid role allows you to balance office duties with the flexibility of working from home, ensuring you provide exceptional patient care without compromising on work-life balance.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Flexible schedule options.
- Opportunity to work with a state-of-the-art medical facility.
We are looking for someone who thrives in a fast-paced environment and possesses excellent communication skills. If you are ready to take the next step in your healthcare career, apply today!
Responsibilities
- Greet patients warmly upon arrival and manage check-in procedures efficiently.
- Answer and redirect phone calls professionally, managing high call volumes.
- Schedule patient appointments and manage the practice's calendar using EMR software.
- Verify patient insurance information and handle billing inquiries.
- Manage front desk operations, including filing and maintaining patient records.
- Collaborate with medical staff to ensure a seamless patient experience.
Qualifications
- High School Diploma or GED required; Medical Office Assistant certification is a plus.
- Previous experience in a medical receptionist or front desk role preferred.
- Proficiency in Microsoft Office Suite and EMR software (e.g., Epic, Athenahealth).
- Strong customer service and interpersonal communication skills.
- Ability to work in a fast-paced environment and handle sensitive patient information with discretion.
- Reliable internet connection for remote work duties.