Job Description
Are you a compassionate professional looking to make a meaningful impact in the healthcare community? Greensboro Family Health Center is seeking a dedicated Medical Receptionist to join our dynamic team. We pride ourselves on providing top-tier patient care and offer a remote-friendly work environment that supports a healthy work-life balance.
In this role, you will be the face of our clinic, ensuring a welcoming atmosphere for every patient while managing the front desk operations efficiently. Whether you are supporting our in-office staff or assisting with telehealth logistics, your expertise will be vital to our operations.
Responsibilities
- Greeting & Checking In: Welcome patients warmly and collect necessary demographic and insurance information accurately.
- Scheduling: Manage appointment calendars using our EMR system, ensuring optimal provider utilization.
- Phone Support: Answer incoming calls professionally, directing queries to the appropriate staff members.
- Insurance Verification: Verify patient insurance coverage and explain benefits prior to services.
- Record Management: Maintain and update patient records, ensuring HIPAA compliance at all times.
Qualifications
- Education: High School Diploma or GED required.
- Experience: Minimum of 1-2 years of experience in a medical receptionist or front desk role.
- Technical Skills: Proficiency in Electronic Health Records (EHR) systems (e.g., Epic, Athenahealth) and Microsoft Office Suite.
- Communication: Excellent verbal and written communication skills with a focus on patient confidentiality.
- Flexibility: Ability to work a flexible schedule including occasional evenings or weekends.