Job Description
Are you a people person with a passion for healthcare? MedCare Associates is seeking a highly organized and empathetic Medical Receptionist to join our growing team in Louisville, KY. We pride ourselves on a remote-friendly work culture that balances in-office collaboration with flexible options.
As the first point of contact for our patients, you will play a crucial role in ensuring a smooth and welcoming experience. If you are looking for a stable career in the medical field with competitive pay and great benefits, we want to hear from you.
As the first point of contact for our patients, you will play a crucial role in ensuring a smooth and welcoming experience. If you are looking for a stable career in the medical field with competitive pay and great benefits, we want to hear from you.
Responsibilities
- Greet and welcome patients warmly upon arrival and during phone inquiries.
- Manage the front desk operations including answering multi-line phones and routing calls efficiently.
- Schedule patient appointments using electronic health record (EHR) systems.
- Verify patient insurance information and collect co-pays accurately.
- Maintain and update patient records and filing systems in compliance with HIPAA regulations.
- Coordinate with medical staff to ensure patient flow is optimized.
Qualifications
- High school diploma or GED required.
- Previous experience as a medical receptionist, front desk associate, or in a related field is preferred.
- Proficiency in EMR/EHR systems (e.g., AthenaHealth, Epic) is a plus.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced environment while maintaining a professional demeanor.