Job Description
We are looking for a friendly and organized Medical Receptionist to join our dynamic team in Richmond, Virginia. As the first point of contact for our patients, you will ensure a welcoming atmosphere and seamless administrative operations. We value dedication, professionalism, and a passion for patient care.
In this role, you will be the face of our clinic, managing the front desk with efficiency and grace. We offer a competitive salary, comprehensive health benefits, and a collaborative work environment where your contributions are valued.
Responsibilities
- Greet patients warmly and check them in upon arrival with a positive demeanor.
- Manage the front desk, including answering phones, scheduling appointments, and confirming visits.
- Verify patient insurance information and process new patient registrations accurately.
- Handle incoming mail and manage office inventory and supplies.
- Maintain accurate and up-to-date medical records and filing systems.
- Assist with basic billing inquiries and provide exceptional customer service to all visitors.
Qualifications
- High School Diploma or GED required.
- Previous experience as a receptionist or in a medical office setting preferred.
- Proficiency in Microsoft Office Suite and EMR/EHR systems.
- Strong written and verbal communication skills.
- Ability to multitask effectively in a fast-paced environment.
- Must be detail-oriented and able to maintain strict patient confidentiality.