Job Description
Are you a compassionate and organized professional looking to make a meaningful impact in healthcare? San Antonio Medical Center is seeking a dedicated and professional Medical Receptionist to join our dynamic team. We pride ourselves on providing top-tier patient care and are looking for someone who shares our commitment to excellence.
In this pivotal role, you will be the first point of contact for our patients, ensuring their experience is welcoming, efficient, and professional. If you have a strong background in administrative support within a medical setting and a friendly demeanor, we want to hear from you!
Responsibilities
- Front Desk Management: Greet patients warmly upon arrival and manage check-in/check-out procedures with accuracy and efficiency.
- Scheduling: Schedule patient appointments using the Electronic Health Record (EHR) system, ensuring optimal provider utilization.
- Insurance Verification: Verify patient insurance coverage and benefits prior to appointments to minimize billing errors.
- Communication: Answer incoming phone calls professionally, directing inquiries to the appropriate staff members and taking accurate messages.
- Administrative Support: Maintain patient files, update records, and assist with medical billing and coding tasks as needed.
- Inventory Management: Monitor and restock office supplies, exam room materials, and patient forms.
Qualifications
- Education: High school diploma or GED required; Medical Assistant or Front Office Certification is a plus.
- Experience: Minimum of 1-2 years of experience in a medical or dental front office setting.
- Technical Skills: Proficient in Microsoft Office Suite and experience with EMR/EHR systems (e.g., Epic, AthenaHealth) is highly preferred.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Attributes: Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
- Requirements: Must be able to pass a background check and drug screening.