Job Description
Are you a detail-oriented professional looking to make a meaningful impact in the healthcare industry? San Diego Family Health Center is seeking a dedicated **Medical Receptionist** to join our dynamic team. We pride ourselves on providing exceptional patient care and are offering a **generous $5,000 Sign-On Bonus** to qualified candidates who want to grow with us.
In this pivotal role, you will be the welcoming face of our practice, ensuring that every patient feels valued and understood from the moment they arrive. We are looking for a self-motivated individual who excels in a fast-paced environment and possesses a strong commitment to service excellence. If you are ready to advance your career in a supportive and modern medical setting, we want to hear from you.
Responsibilities
- Greet patients warmly upon arrival and manage the front desk operations efficiently.
- Schedule patient appointments via phone and online portals, ensuring accurate record-keeping.
- Verify patient insurance information and process payments accurately.
- Manage incoming calls, directing them to the appropriate medical staff promptly.
- Maintain and update patient medical records in the EMR system.
- Coordinate with medical providers to ensure smooth daily operations.
- Handle patient inquiries regarding billing, appointments, and services with empathy and professionalism.
Qualifications
- High School Diploma or GED required; completion of a Medical Receptionist program is a plus.
- Minimum of 1-2 years of experience in a medical front desk or administrative role.
- Proficiency with Electronic Medical Records (EMR) and practice management software.
- Strong knowledge of medical terminology, insurance procedures, and billing codes.
- Excellent verbal and written communication skills.
- Bilingual (Spanish/English) is highly preferred for this location.
- Ability to multitask effectively in a busy clinical environment.