Job Description
Join our award-winning telehealth team as a Remote Triage Nurse in Fort Wayne, IN. Provide critical patient assessments via phone and digital platforms while enjoying 100% remote flexibility. We offer competitive benefits, professional development, and a collaborative culture focused on patient-centered care. Ideal candidates will have 3+ years of ER or urgent care experience and thrive in fast-paced virtual environments.
Responsibilities
- Conduct comprehensive telephonic patient assessments using clinical protocols
- Provide urgent care guidance and disposition recommendations
- Document patient encounters accurately in EMR systems
- Collaborate with physicians and specialists on complex cases
- Ensure HIPAA compliance in all virtual interactions
- Maintain quality metrics and patient satisfaction scores
- Participate in continuous process improvement initiatives
Qualifications
- Active RN license in Indiana (IN)
- 3+ years ER, urgent care, or triage experience
- BLS/ACLS certification required
- Proficient in telehealth platforms and EMR systems
- Exceptional critical thinking and decision-making skills
- Strong written and verbal communication abilities
- Ability to work independently in remote setting
- Experience with chronic disease management preferred