Job Description
Are you a compassionate professional looking for a rewarding career in healthcare? Pacific Northwest Medical Center is urgently seeking a dedicated Medical Receptionist to join our dynamic team in Seattle, WA.
We pride ourselves on providing exceptional patient care and maintaining a welcoming environment. As our receptionist, you will be the face of our clinic, ensuring a smooth start to every patient's visit. If you have excellent communication skills and a passion for helping others, we want to hear from you!
Responsibilities
- Greet and welcome patients warmly, ensuring a positive first impression.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and manage the practice calendar using practice management software.
- Verify patient insurance information and process payments accurately.
- Answer incoming calls, redirecting them appropriately or taking messages.
- Maintain and update patient records and medical files in compliance with HIPAA regulations.
- Coordinate with medical staff to ensure seamless patient flow.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred.
- Previous experience as a receptionist or in a medical front-desk role is highly preferred.
- Strong knowledge of medical terminology and basic insurance processes.
- Proficient in computer systems, including Microsoft Office Suite and EMR software (e.g., Epic, AthenaHealth).
- Exceptional interpersonal and communication skills with a professional demeanor.
- Ability to multi-task and remain calm under pressure in a busy environment.