Job Description
Join our award-winning healthcare team as a Medical Receptionist in beautiful Colorado Springs! We're offering a $2,500 sign-on bonus for qualified candidates who make an immediate impact. As the first point of contact for our patients, you'll be instrumental in delivering exceptional care coordination in a modern, patient-centered environment. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values your professional growth.
Responsibilities
- Manage patient intake, check-in/check-out processes with efficiency and empathy
- Coordinate scheduling across multiple providers and departments
- Verify insurance coverage and collect co-payments accurately
- Maintain electronic health records (EHR) with strict HIPAA compliance
- Triage patient inquiries and route to appropriate clinical staff
- Prepare daily reports and maintain administrative documentation
- Support office operations including inventory management and supply ordering
Qualifications
- Minimum 1 year medical front desk experience required
- Proficiency in EHR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced clinical environment
- Certified Medical Administrative Assistant (CMA) preferred
- High school diploma or equivalent (college degree a plus)