Job Description
Are you a compassionate professional looking to make a tangible impact in the community? San Diego Family Health Clinic is seeking a dedicated and organized Medical Receptionist to join our award-winning team. We are thrilled to announce a $500 Sign-On Bonus for qualified candidates who join our family!
In this pivotal role, you will be the welcoming face of our clinic, ensuring our patients feel valued and cared for from the moment they walk through the door. You will work in a collaborative, high-performance environment that values accuracy, empathy, and efficiency. If you are looking for a stable career in healthcare with room for growth, we want to hear from you.
Responsibilities
- Front Desk Management: Greet patients warmly, verify insurance information, and manage the check-in/check-out process to ensure a seamless patient experience.
- Scheduling Excellence: Utilize our advanced EHR system to manage appointments, reschedule patients, and coordinate follow-up visits with precision.
- Phone Operations: Handle high-volume incoming calls professionally, triaging urgent matters to providers and directing general inquiries to the correct departments.
- Administrative Support: Maintain accurate patient records, handle billing inquiries, and assist with filing and data entry as needed.
- Revenue Cycle: Collect copays and co-insurance accurately and process payments efficiently.
Qualifications
- Education: High school diploma or GED required; completion of a medical receptionist program is a strong plus.
- Experience: Minimum of 1-2 years of experience in a medical or dental front-desk environment.
- Skills: Proficient in Microsoft Office Suite and electronic health record (EHR) software (e.g., Epic, AthenaHealth).
- Communication: Exceptional verbal and written communication skills with a focus on customer service.
- Attributes: Detail-oriented, professional, and able to multitask in a fast-paced, high-volume setting.