Job Description
Join CityMed Health Group as a Medical Receptionist and start your career in healthcare tomorrow! We're seeking a compassionate professional to serve as the first point of contact for our patients. You'll manage front desk operations, ensure seamless patient experiences, and support our clinical team in a fast-paced environment. Enjoy competitive pay, comprehensive benefits, and a culture that values growth. Apply today and begin your new role tomorrow!
Responsibilities
- Manage patient check-in/out processes and verify insurance information
- Schedule appointments efficiently using EHR systems and handle cancellations
- Answer and triage incoming calls while maintaining professional communication
- Process payments, collect co-pays, and maintain accurate financial records
- Coordinate with clinical staff to ensure smooth patient flow and wait times
- Prepare patient charts, manage medical files, and ensure HIPAA compliance
- Maintain a clean, organized reception area and manage office supplies
Qualifications
- High school diploma or equivalent; medical administrative certification preferred
- 1+ years of experience in medical office or healthcare setting
- Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office
- Exceptional customer service skills with a warm, professional demeanor
- Strong organizational skills and ability to multitask in high-pressure situations
- Knowledge of medical terminology and insurance verification processes
- Ability to maintain confidentiality and adhere to HIPAA regulations