Job Description
Join our award-winning healthcare team as a Medical Receptionist and make an immediate impact! We're seeking a compassionate professional to serve as the first point of contact for patients at our state-of-the-art Anaheim facility. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills are valued. Start your rewarding career in healthcare tomorrow with our streamlined onboarding process.
Responsibilities
- Manage patient check-in/out procedures efficiently using Epic EMR systems
- Schedule appointments and coordinate with specialists across 15+ departments
- Verify insurance coverage and maintain accurate patient records
- Handle patient inquiries with empathy and resolve concerns promptly
- Assist with billing processes and collect co-payments accurately
- Collaborate with clinical staff to ensure seamless patient flow
- Maintain HIPAA compliance in all patient interactions
Qualifications
- Minimum 1 year medical receptionist experience required
- Proficiency in EMR/EHR systems (Epic preferred)
- Strong knowledge of medical terminology and insurance protocols
- Excellent communication and multitasking abilities
- Ability to remain calm under pressure in fast-paced environments
- High school diploma or equivalent; medical assisting certification a plus
- Spanish bilingual skills highly desirable