Job Description
Join our dynamic healthcare team as a Medical Receptionist and make an immediate impact! Tampa Bay Medical Group is seeking a compassionate and detail-oriented professional to serve as the first point of contact for our patients. If you thrive in fast-paced environments and excel at providing exceptional patient experiences, apply today to start your rewarding career tomorrow!
Responsibilities
- Manage patient check-in/out processes efficiently while maintaining HIPAA compliance
- Coordinate appointment scheduling and optimize provider calendars
- Handle patient inquiries via phone, email, and in-person with exceptional communication skills
- Verify insurance eligibility and collect co-pays accurately
- Maintain organized medical records using EMR systems (Epic experience preferred)
- Assist with administrative tasks including billing coding and documentation
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of experience in medical reception or front desk healthcare role
- Proficiency with EMR systems (Epic, Athenahealth) and Microsoft Office Suite
- Strong knowledge of medical terminology and insurance protocols
- Exceptional multitasking abilities with attention to detail
- Valid CPR certification (or willingness to obtain within 30 days)
- Positive attitude and commitment to patient-centered care