Job Description
Join award-winning ProMedica Toledo Hospital as our next Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients in a fast-paced, patient-centered environment. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities within Ohio's largest healthcare network. If you excel at multitasking and creating welcoming experiences, apply today!
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Verify insurance coverage and maintain accurate medical records
- Coordinate patient flow between departments and providers
- Handle phone triage and appointment management
- Assist with medical billing coding (ICD-10/CPT)
- Maintain HIPAA compliance and confidentiality standards
- Collaborate with clinical teams for seamless patient care
Qualifications
- Minimum 2 years medical reception experience required
- Proficiency in EHR systems (Epic preferred)
- Certified Medical Administrative Assistant (CMA) or equivalent
- Strong knowledge of medical terminology and billing codes
- Exceptional communication and conflict resolution skills
- Ability to thrive in high-pressure healthcare settings
- BLS certification required (or obtain within 30 days)