Job Description
Welcome to Tulsa Family Health Clinic, where your dedication to patient care makes a real difference in the Tulsa community. We are seeking a highly organized and compassionate Medical Receptionist to join our growing team. If you excel in a fast-paced environment and are looking for a role that offers both professional growth and a supportive culture, we want to hear from you.
As the first point of contact for our patients, you will set the tone for their healthcare experience. We pride ourselves on a modern, patient-first approach and are looking for someone who can represent our values with excellence.
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to patients upon arrival and ensure a comfortable waiting area experience.
- Front Desk Operations: Manage the front desk efficiently, handling check-ins, check-outs, and patient registration with accuracy.
- Scheduling: Schedule patient appointments via phone and patient portal, ensuring optimal provider utilization.
- Insurance Verification: Verify patient insurance eligibility and benefits prior to appointments to reduce wait times.
- Record Management: Maintain and update electronic health records (EHR) and medical filing systems with strict confidentiality.
- Communication: Serve as the primary point of contact for patient inquiries via phone and email, resolving issues professionally.
Qualifications
- Education: High School Diploma or GED required; Medical Receptionist certification is a plus.
- Experience: Minimum of 1-2 years of experience in a medical receptionist or administrative role.
- Skills: Proficient in computer systems, medical terminology, and electronic health records software (e.g., Epic, AthenaHealth).
- Communication: Excellent verbal and written communication skills with a patient-centric attitude.
- Reliability: Ability to work flexible hours, including occasional evenings or weekends as needed.