Job Description
Are you ready to make a difference in patients' lives? We are urgently seeking a friendly and organized Medical Receptionist to join our growing team in Fresno, CA.
At Fresno Medical Center, we pride ourselves on providing exceptional healthcare services. As the face of our clinic, you will play a crucial role in ensuring our patients feel welcome and receive the care they need efficiently. If you have a passion for healthcare and excellent communication skills, we want to meet you!
Responsibilities
- Greet and Welcome Patients: Provide a warm, professional greeting to all visitors and patients, checking them in efficiently upon arrival.
- Manage Front Desk Operations: Handle phone calls, patient check-ins, and check-outs with accuracy and speed.
- Schedule Appointments: Coordinate patient appointments using our electronic medical record (EMR) system, ensuring optimal clinic flow.
- Insurance Verification: Verify patient insurance coverage and collect copayments or payments accurately.
- Maintain Records: Update and organize patient charts, medical records, and demographic information.
- Assist Medical Staff: Relay messages to nurses and doctors and assist with clerical duties as needed.
Qualifications
- High School Diploma or GED: Minimum educational requirement.
- Previous Experience: At least 1-2 years of experience in a medical front-desk or reception role is preferred.
- Professionalism: Strong interpersonal skills with the ability to remain calm under pressure.
- Technical Proficiency: Familiarity with EMR systems (e.g., Epic, Athenahealth) and Microsoft Office Suite.
- Bilingual (Spanish): A strong plus for our diverse patient population.
- Attention to Detail: Ability to manage sensitive patient data with confidentiality.